Patagonia has a core value to not be bound by convention—while of course this applies to creating products, giving the company a way to fight for climate justice—it also extends to how we design our total reward programs. In this session, explore how we evolved our employee listening strategy-- including how we immersed ourselves in the experiences of our retail employees to gain deep insights into their needs. Learn how these findings shaped our employee experience (EX) design principles, how we used them to take action and how they continue to inform our Total Rewards strategy. Walk away with practical takeaways on applying a design-thinking mindset to create more meaningful and impactful rewards programs. 

Key Takeaways 
•    Learn how to integrate employee voice as a key data source for shaping an effective total rewards strategy. 
•    Discover how to apply employee experience (EX) design principles to create more impactful pay and benefits programs.